Frequently Asked Questions

Frequently Asked Questions2021-03-31T08:41:37+01:00

Checkout troubleshooter2022-11-16T20:32:11+00:00

Occasionally the payment page doesn’t load properly or goes blank and the booking fails to complete. Don’t worry, no money will have been taken even though the booking system will show one place less.

Solution

Try using a different browser such as Firefox to make your booking. This usually fixes the issue.

I don’t use STRIPE so can I pay another way?2022-10-27T14:16:10+01:00

I don't use STRIPE, so can I pay another way?

STRIPE handles all of our website transactions. You don’t need an account to use this service, just make sure you have your debit or card details to hand.

Email us if you would like to pay a deposit (20% of the full cost) and the balance no later than 14 days before the start date of the course.

If your company or institution is paying the course fee and would prefer to be invoiced, then please email your request.

Where are you?2021-03-31T08:24:46+01:00

We are located in an industrial estate in Tottenham, about halfway between Seven Sisters Road and Tottenham Hale stations.

Directions to the workshop can be found on the Contact Us – Directions page of the website.

Do not rely on Google’s instructions which will take you to the road at the back of the building.

What level am I?2022-11-18T09:09:21+00:00

  • BEGINNER – no formal woodwork training but may have some practical DIY experience. For example, has put up shelves.
  • INTERMEDIATE – has had some formal tuition; has spent time working in a related area or has made a couple of furniture items.
  • ADVANCED – competent with both hand and power tools; has made several solid wood projects; formally trained; professional woodworker
Do I get a recognised qualification?2022-11-18T09:18:18+00:00

No, but we can provide a certificate of attendance on request.

Are there discounts available for bulk bookings?2021-03-24T08:32:31+00:00

Yes. Booking one or more of our CORE SKILLS classes allows us to apply the following discounts:

Book two courses – £15 discount
Book three courses – £30 discount
Book four courses – £45 discount

These can be applied retrospectively, so please let us know if you have attended a CORE SKILLS class in the past 12 months and we can give you a discount code for your next booking.

Do you offer concessions?2021-03-24T08:34:02+00:00

Unfortunately, we are not able to offer a lower rate. Our classes are very small which does not leave us much wiggle room to reduce our prices.

Can I pay a deposit now and the balance later?2022-10-27T14:21:36+01:00

Yes, you can pay a 20% non-refundable deposit now with the balance due 14 days before the start of your class. Email us if you want to use this option.

I have to change the date of my course, can I switch to a different day?2022-11-16T20:33:23+00:00

You may change your date up to 7 days before your class is due to start. See Cancellations and Refunds for the full details.

I have to cancel my class, can I get my money back?2021-03-24T08:39:30+00:00

You can cancel up to 3 days before the start of your class but there is a fee. See Cancellations and Refunds for full details.

What happens if I have to cancel my course with less than 7 days notice?2022-11-16T20:35:18+00:00

We will try to sell your ticket to someone else, but if we can’t make it happen you will lose your course fee. See Cancellations and Refunds for the full details.

Do you offer admission to international students?2021-03-24T08:43:04+00:00

Unfortunately not, student visas are only available to students studying full-time at a recognised university.

The class I want to join is full, is there a waiting list?2022-10-27T14:33:02+01:00

Yes. The booking system gives you the option to add your details and will contact you automatically should a place become available.

Are your classes suitable for children?2021-03-24T08:47:21+00:00

Under 18s are welcome if accompanied by an adult also taking the class.

Please be aware that this is a working environment where adult language may be heard.

Do I need to bring tools and materials to the class?2021-03-24T08:48:54+00:00

 No, only if you want to.

Where do I start?2022-11-16T20:34:30+00:00

We recommend starting with Core Skills Joinery 1. This unit contains the foundation knowledge that solid timber construction is based on.

If you want to continue exploring what handtools joinery can do Core Skills Joinery 2 and/or Core Skills Planes & Planing should be your next stop.

Core Skills Power Tools and Core Skills Fitted Furniture both delve into using portable power tools. The former focuses on the tools and techniques used to make furniture from solid wood, and the latter is geared towards working with manufactured boards such as MDF and plywood.

Finally, Core Skills Wood Finishing introduces the materials and methods used to make your work look and feel good.

Should I bring my prescription glasses to the lesson?2021-03-31T08:27:06+01:00

If you need reading glasses you’ll probably need to bring them to your class. However, the type of work we do at the bench may demand a slightly different prescription. Find out from your optician what kind of lenses you’ll need.

Is there parking on site or nearby?2021-03-31T18:47:40+01:00

There is metered parking on Fountayne Road.

The retail park at Tottenham Hale offers 3hrs free parking.

Tesco on Broad lane has a private parking scheme operated by YOUR PARKING SPACE.

Are there any hotels in the area?2021-03-31T18:52:29+01:00

The Premier Inn at Tottenham Hale is a short walk away. Otherwise, there are hotels near Liverpool Street station.

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The London School of Furniture Making is the trading name of the LONDON SCHOOL of FURNITURE MAKING Ltd; Company Number 10620156; Registered offices: 133 chase side London N14 5HD

©London School of Furniture Making Ltd. 2023
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