Standard Terms and Conditions of Business
Version: NOVEMBER 2020
1.1 The following definitions shall have the following meanings:
“the Customer” means the person purchasing services from the Supplier;
“Force Majeure Event” means an event beyond the reasonable control of the Supplier, including strikes, lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm, inability to procure materials or articles except at increased prices or default of agents, suppliers or subcontractors;
“Intellectual Property Rights” means any patent, right to an invention, copyright and related rights, trade mark, business name, design right, domain name, goodwill, the right to sue for passing off, design right, database right, right to use and protect the confidentiality of confidential information (including without limitation know-how and trade secrets) and all other types of intellectual property rights, registered or unregistered, including all applications and the right to apply for renewals or extensions of, and right to claim priority from, such rights and all similar rights or forms of protection existing or which will exist now or in the future in any country;
“the Services” means the services that the Supplier is to supply to the Customer in accordance with these terms as set out in the Service Specification;
“Service Specification” the description or specification for the Services and dates for the Services to be provided, given in writing by the Supplier to the Customer;
“the Supplier” means LONDON SCHOOL of FURNITURE MAKING Ltd (company number: 10620156) whose registered office is at 133 Chase Side, London N14 5HD
“these terms” means these terms and conditions as amended from time to time in accordance with clause 2.2;
“Working Day” means a day other than a Saturday, Sunday or public holiday in England when clearing banks in London are open for business.
1.2 The rules of interpretation in this clause 1 apply in these terms.
1.3 Clause headings do not affect the interpretation of these terms.
1.4 Except where a contrary intention appears, a reference to a clause is a reference to a clause of these terms.
1.5 Unless otherwise specified, a reference to a law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it.
1.6 A person includes a corporate or unincorporated body.
1.7 Writing or written includes faxes, but not email.
1.8 Any obligation in these terms on a person not to do something includes an obligation not to agree or allow that thing to be done.
1.9 Unless the context otherwise requires, (a) words in the singular shall include the plural and in the plural shall include the singular and (b) a reference to one gender shall include a reference to the other genders.
1.10 Any words following the terms “including”, “include”, “in particular” or “for example” or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
2. Basis of the Sale
2.1 The Supplier contracts on these terms only, and acceptance by the Supplier of any order from a Customer shall be upon these terms and shall override any other terms and conditions stipulated or incorporated by the Customer in its order or in any negotiations, or which are implied by trade, custom, practice or course of dealing.
2.2 Variations or representations will only be binding on the Supplier if confirmed in writing by an authorised officer of the Supplier.
2.3 Any quotation given by the Supplier shall not constitute an offer, and is only valid for a period of 30 days from its date of issue.
2.4 No contract for the sale of services shall be concluded until the Supplier has issued an “Booking Confirmation”.
2.5 The Supplier does not sell services for purchase by children or for children.
3. The Services
3.1 The Supplier reserves the right to make substitutions and modifications to the specifications of the services.
3.2 The Supplier will carry out the Services for the Customer.
3.3 The Supplier will use its reasonable endeavours to procure that the Services are supplied on time as set out in the Service Specification. However in the supply of the Services any dates for performance are only estimates and time shall not be of the essence.
4.1 The price of the Services is as stated on our website OR the Invoice OR the Booking Confirmation
5.1 The Customer has a right of cancellation as follows:
5.1.1 This alternative right of cancellation is without prejudice to the Customer’s statutory rights
5.1.2 All cancellations must be in writing.
5.1.3 Cancellations received within 48 hrs of the initial booking will be reimbursed in full.
5.1.4 Cancellations received after 48 hrs and up to 3 days before the intended start of the service will incur a 20% fee, which shall be deducted from the reimbursement.
5.1.5 Cancellations received within 3 days of the intended start date of the service will incur a 100% fee and no reimbursement shall be forthcoming.
5.1.6 If the Customer misses part or all of the service the Supplier is under no obligation to make up the missed portion at a later date.
5.1.7 Customers may reschedule the Service at the discretion of the Supplier. The Supplier is under no obligation to provide an alternative Service at the behest of the Customer.
6.1 Payment shall be made in full before the start of the Service unless alternative arrangements have been agreed in writing with the supplier.
6.2 Where the Supplier has agreed to staged payments, the Customer must pay the final instalment by the date agreed with the Supplier or lose access to the service.
6.3 Where the Supplier has agreed that the Service may be paid for by instalments, any failure by the Customer to pay an instalment when due shall entitle the Supplier to treat such failure as the Customer’s repudiation of the whole contract without prejudice to its other rights to recover damages for that breach.
7.1 The Service shall take place at the Suppliers place of business: Unit 3 Fountayne House, Fountayne Road, London N15 4QL.
8. Limitation of Liability and Customer’s obligations
8.1 Save as provided under the Unfair Contract Terms Act 1977 and notwithstanding the warranty contained in clause 10.1, the Supplier will not be responsible for (i) losses that were not caused by any breach on its part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both the Supplier and the Customer when the contract for the supply of services was formed.
8.2 Nothing in these terms excludes or limits liability for (a) death or personal injury caused by the negligence or (b) fraudulent representations or (c) wilful misconduct in each case of or by the Supplier or any of its employees or agents.
8.3 In the event that the Supplier’s provision of the Services is adversely affected by the Customer’s acts, omissions or failure to carry out its obligations (“a Customer Default”), then, without prejudice to the Supplier’s other rights and without incurring liability to the Customer for delay or failure to provide the Services in exercising its rights under this clause 11.5, the Supplier may suspend provision of the Services until the Customer has remedied the Customer Default, and be relieved from its obligations to perform the Services if the Customer Default adversely affects the Supplier’s provision of the Services.
9. Force Majeure
9.1 The Supplier shall bear no liability for loss, damage or delay howsoever arising by a Force Majeure Event, and in these circumstances may suspend or cancel the whole or part of any delivery. The Supplier shall endeavour to notify the Customer as quickly as reasonably possible if a Force Majeure Event occurs.
9.2 If the Force Majeure Event prevents the Supplier from providing any of the Services for more than 2 weeks, either party shall, without limiting its other rights or remedies, have the right to terminate this contract immediately by giving written notice to the other party.
9.3 This clause does not affect the Consumer’s right to have the products sent within a reasonable time.
10.1 Without prejudice to any other rights it may have and without prejudice to the provisions of clause 9, the Supplier may, by notice to the Customer, terminate any contract between the Customer and Supplier forthwith and/or immediately recover from the Customer all sums due from the Customer under any contract with the Supplier (notwithstanding any period of credit which may have been allowed) together with any accrued interest if:
10.1.1 any payment due by the Customer to the Supplier is overdue in whole or in part;
10.1.2 the Customer commits any breach of any of the terms of any contract with the Supplier and, if the breach is remediable, fails to remedy that breach within 14 days after receipt of notice in writing to do so;
10.1.3 the Customer suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986;
10.1.4 the Customer commences negotiations with its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors;
10.1.5 a creditor or encumbrancer of the Customer attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days; or
10.1.6 the Customer (being an individual) has a petition in bankruptcy entered against him, dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his own affairs or becomes a patient under any mental health legislation.
10.2 Where the Customer is situated outside of the United Kingdom, the Supplier shall be entitled to terminate the contract and/or recover all sums due pursuant to clause 13.1 if any event occurs in relation to the Customer that is analogous to the events described in clauses 13.1.3 to 13.1.6.
10.3 Without limiting its other rights or remedies, the Supplier may suspend the supply of Services and/or all further deliveries of Goods if the Customer fails to pay any amount due on the due date for payment, the Customer becomes subject to any of the events listed in clause 13.1, or the Supplier reasonably believes that the Customer is about to become subject to any of them.
10.4 On termination of a contract for any reason:
10.4.1 the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest and, in respect of Services or Goods supplied but for which no invoice has yet been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt;
10.4.2 the Customer shall return all of the Supplier’s materials and Goods that have not been paid for in full. Until their return, the Customer shall be responsible for keeping them safe and will not use them;
10.4.3 termination will be without prejudice to the parties’ accrued rights; and
10.4.4 any clauses in these terms that expressly or by implication continue to have effect after termination shall continue in full force and effect.
11. Intellectual Property Rights
11.1 All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by the Supplier. As regards any third party Intellectual Property Rights in the Services, the Customer agrees that the Customer’s use of such Intellectual Property Rights is conditional on the Supplier’s obtaining a written licence from the relevant licensor in terms that permit the Supplier to license such rights to the Customer.
12.1 No waiver by the Supplier of any breach of contract by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision of the contract.
12.2 The parties agree to be bound by these terms, which they consider to be reasonable. If any clause of these terms is held by any Court or competent authority as invalid or unenforceable in whole or in part the validity of the remainder of these terms and of the remainder of the provisions in question shall not be affected thereby.
12.3 The Customer shall not assign or transfer any contract to which these terms apply nor the benefit thereof to any person whatsoever.
12.4 These terms constitute the entire agreement and understanding of the parties and supersede any previous agreement or understanding between them relating to the subject matter of these terms. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier that is not set out in these terms.
12.5 Any notice given under these terms must be in writing and delivered to the recipient at the address of (a) in the case of the Supplier, its registered office or its principal place of business and (b) in the case of the Customer, his or her last known residential address, or at such other address as has been notified to the sender previously in writing for the purpose of this clause.
12.6 A notice given under these terms shall be validly served if sent by email.
12.7 A person who is not a party to these terms may not enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.
12.8 These terms shall be governed by and construed in accordance with the laws of England and each of the parties hereto submits to the jurisdiction of the English Courts as regards any claim or matter arising under these terms.